Tag Archives: service

An Update of What is Happening at Eme

An Update of What is Happening at Eme

Eme Posaterie Srl is always looking forward to the future.

Our goal is always to improve our quality, our production levels, and above all our service to our clients.

If we can reduce by just 1 minute the time that is dedicated by our clients in solving a problem, then we consider that we are on the right path.

The quantity of correspondence between client and supplier is normally inversely proportional to the ability of the supplier to meet their clients requirements. This means that a client that has to spend an abnormal amount of time communicating with a supply, is unable to use their time efficiently for more creative applications, that would enhance the advancement of their own company.

Obviously, we at Eme are not perfect, we also have the occasional client problem to solve. The difference is that we work hard to find a solution quickly. We do not brush the problem under the carpet, waiting for it to go away by itself.

With the continuous investment made by Eme Posaterie Srl , means that we are able to reduce our lead times. Our average delivery time is now down to only 10 days; which even puts our Chinese competitors to shame.

How can Eme offer such service without reducing quality? The answer is simple. Eme has invested heavily in high-tech machinery. One of our latest acquisitions is a “Spider” machine. This machine was first used in the food industry for automating quality control. Eme has used the same concept for the quality control of our production of cutlery. Any cutlery piece that is scanned and does not respect the parameters set, is rejected.

Progress is movement, and Eme Posaterie Srl is a mover.

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